Contact us

We're here to help with billing, technical issues, accounts, and privacy.

Need help with the Lawfe app or website? Email us and we'll get back to you, usually within 2 business days. For account or billing questions, write from the email address of your Lawfe account.

Support: support@lawfe.com (or lawfeapp@outlook.com)
Legal: support@lawfe.com (or lawfeapp@outlook.com)
Privacy: support@lawfe.com (or lawfeapp@outlook.com)

Email support Browse the Help Center

What to include

  • the email address of your Lawfe account;
  • your device and operating system (for example iPhone with iOS, or an Android phone) and, if you know it, the app version;
  • what happened, what you expected, and the steps to reproduce the problem;
  • screenshots, if they help — but never send passwords, card numbers or sensitive personal documents by email.

Response time

We usually reply within 2 business days. Reports of abusive content made in the app are reviewed within 24 hours.

Common requests

  • Billing and subscriptions: subscriptions are billed by Apple or Google. You can manage or cancel them, or request a refund, in your App Store or Google Play account settings. For anything else, email us.
  • Delete your account: in the app, go to Profile → Delete Account, or follow the steps on our account deletion page.
  • Report abusive content or a user: use the Report button on the profile, chat, consultation request or AI answer in the app, or see Report an issue.
  • Privacy and data requests: see our Privacy Policy.

We use the details you send us only to answer your request, as described in our Privacy Policy.